Labcorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.
If you receive a bill from Labcorp, you may make a payment using one of the following methods:
Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.
Labcorp reserves the right to refuse service if you have a past due balance. When you visit a Labcorp patient service center, please be aware that, as part of the sign-in process, you will be advised if you have an outstanding balance for previous testing services. You will be asked to pay the balance in full (or a minimum amount) before we collect a specimen or continue with the current service. If you have any questions, please call Labcorp Patient Billing at 800-845-6167.
You may make a payment using one of the following methods:
Labcorp received information from either your ordering physician or your insurance company indicating that you are responsible for all or part of the fees for testing services we provided. For more information about a bill you received from Labcorp, please contact Patient Billing at 800-845-6167.
If you do not have insurance you will have to pay for the tests performed by LabCorp before specimen collection services are performed.
If your health care benefits do not cover clinical laboratory testing services, you will have to pay for the tests performed by Labcorp before specimen collection services are performed.
If you have received an Explanation of Benefits (EOB) from your insurance company that shows different information than the bill you received from Labcorp, please forward a copy of your EOB to Labcorp. You may fax this information to 866-227-2939 (toll free) or mail a copy of the EOB to:
You should have received an Explanation of Benefits (EOB) from your insurance company that explains in detail the services as either paid or denied. If you need further assistance determining the reason(s) why your insurance company did not pay for your services, please contact your insurance carrier directly for information about its coverage policies.
If you are covered by more than one commercial insurance plan, your primary insurer will process your claim first, and then any remaining balance will be billed to the secondary insurer. If you receive a bill from Labcorp before you receive an Explanation of Benefits (EOB) from your secondary insurance, please contact Patient Billing at 800-845-6167 to confirm your secondary insurance information was received and a claim was filed.
Please read your bill carefully. A line-item adjustment will be printed on the first bill you receive from Labcorp if we have received payment from your insurance company. If you are still uncertain, you can either contact your insurance company directly or contact Labcorp Patient Billing at 800-845-6167.
Labcorp will file claims directly to Medicare, Medicaid, and many insurance companies and managed care plans. Before you have lab tests performed, please make sure:
Once your insurer has processed your claim, you will receive an Explanation of Benefits (EOB) from your insurer informing you of the amount it will pay for your laboratory services.
Please recheck your 8-digit invoice number; and be sure to enter the number exactly as it appears on your bill. If you continue to get the same message after re-entering your invoice number, please contact Labcorp Patient Billing at 800-845-6167.
Yes. Labcorp makes it easy to pay any balance owed by presenting your credit card or health care savings account (HSA) card when you check into a Labcorp lab location (patient service center) to have a specimen collected. For more about the Sign & Go Preauthorized Credit Card Option, visit here and scroll to the bottom.
You will not receive a notification from Labcorp prior to your card being charged. You will receive a confirmation letter after your card has been charged. The letter will include the dollar amount charged, the date the card was charged, and the confirmation number.
Your credit/health savings account card information is safe with us. Labcorp secures this data and protects it within our network. We have adopted payment card industry security standards, and we will destroy your card information after a charge has been processed or your insurance company has notified us that you are not responsible for any charges.
Patients must present their test request paperwork at a LabCorp patient service center for specimen collection. To take advantage of the LabAccess Partnership (LAP) program, patients must pay the discounted fees of the ordered laboratory tests in full at the time of service. Patients with unpaid laboratory charges will not be eligible for the program until overdue balances are satisfied.
Labcorp offers programs to assist those patients who have true financial needs, including: