Help Center

We recommend discussing your test results with the provider who ordered the test or a member of their office staff. They're best equipped to provide context and answer any questions.

While we can't provide personalized interpretations of your results, our PSC staff are happy to help with any general questions you may have about the testing process.

If you've been authorized to view lab test results for others in your account, you can access their results by following these steps:

• Sign in to your account online using the Labcorp Patient™ portal
• Click Results in the main menu
• In the drop-down menu, select the person whose results you'd like to view
• Click View for the results you'd like to view

In order to set up access rights, do the following:

• Log in online using the Labcorp Patient portal (or create an account if you don’t have one)
• Navigate to “Manage Access” or “Linked Accounts”
• Submit a request to link the other person’s account
• For minors, a parent or legal guardian must provide consent and may need to verify identity
• Once approved, you’ll be able to view results, pay bills, and manage appointments for that individual

For legal guardianship or special circumstances, Labcorp may require additional documentation (such as a notarized consent form). You can start this process at Labcorp Patient or contact our Clinical Contact Center team online with the Labcorp Patient Inquiry Form.

Many standard lab test results are available within 24-48 hours. However, the turnaround time may vary depending on the complexity of the tests. Some results may take up to two weeks, and specialized tests like genetic or esoteric tests may take up to 21 days.

To check the status of your results, simply log in to your MyLabcorp™ mobile app or online using the Labcorp Patient™ portal. Results are delivered to your Labcorp Patient account at the same time they are reported to your healthcare provider (unless state or federal laws restrict timing of delivery). Note that some results, such as employee drug screening, are not available in Labcorp Patient. If you have questions about the availability of your results, please contact your provider's office directly.

Delays in receiving lab results are most commonly due to outdated or inaccurate personal information on file with your healthcare provider or in your Labcorp Patient™ account. If it's been more than two weeks since your sample was collected and your results aren't available, here are a few steps you can take to resolve the issue:

• Check your Labcorp Patient account: Log in to your MyLabcorp™ mobile app or Labcorp Patient portal online and ensure your personal information is up to date, complete, and accurate
• Verify information with your healthcare provider: Reach out to your ordering provider to confirm that your personal details on file match those in your Labcorp Patient profile
• Keep your information current: As a best practice, consider annually verifying that all your healthcare providers have your most current contact and insurance information

If you've taken these steps and still don’t see your results, contact our Clinical Contact Center team online using the Labcorp Patient Inquiry Form.

As soon as your results are available, they'll be available to view in your Labcorp Patient™ account via your MyLabcorp™ mobile app or online portal. If you don't have a Labcorp Patient account yet, visit our registration page to get started.

Lab results can be difficult to interpret, especially if you’re not sure what the numbers mean or how they relate to your overall health. 

MyLabcorp is designed to help you better understand your results with clear, personalized insights. With the app, you can: 

• View simplified explanations alongside your lab values 
• Track trends in your health data over time, including historical results 
• Explore insights that help explain changes in your results 
• Ask questions and receive real-time answers through a built-in AI experience 
• Access educational content developed by Labcorp’s clinical experts 

Feel more informed and confident, so you can have more productive conversations with your healthcare provider and take a more active role in your care. 

Yes, you can view your lab results in the MyLabcorp mobile app as soon as they become available. You can also see your past Labcorp test results, dating back  to 15 years. 

MyLabcorp uses the same secure login as the Labcorp Patient™ portal. If you already have a Labcorp Patient account, you can use this login to sign in to the MyLabcorp mobile app and access your information from your mobile device.  

If you’re bringing a minor for testing, please be aware that they must be accompanied by a parent or legal guardian during the entire visit, including sample collection. If someone else will accompany the child, Labcorp may require written authorization from the parent or guardian.

Please note:

• Some locations only perform pediatric draws for children under a certain age (often 12 and younger), so it’s best to check ahead
• In rare cases, emancipated minors or those seeking certain confidential services (like STI testing) may consent on their own, depending on state laws
  
  

Most test orders are valid for one year from the time your provider writes the order. However, standing orders (intended for repeated use within a set duration and frequency) are valid for a maximum of six months. If you're unsure of when your test order was written or which type of order you have, contact your provider.

During your visit, our trained staff will assist you in providing a small sample based on the test type; this might include blood, urine, saliva, hair, or other types of samples. Our staff will guide you through the process, making sure it's as safe, quick, and comfortable as possible while safeguarding your dignity and privacy. For more details, visit our What to Expect page.

Please be aware that children must be supervised at all times while at our locations and cannot enter the collection area. We appreciate you planning accordingly.

Yes. We take the security of your credit and HSA card information seriously, and we're committed to safeguarding your sensitive information. Our systems are compliant with payment card industry standards, meaning your data is protected. We also delete your card information after processing your payment.

We're here to help you manage your bill. You have several convenient options to set up a payment plan:

• You can create a payment plan that works for you through your MyLabcorp™ mobile app or online using your Labcorp Patient™ portal
• Call our Patient Billing team directly at 800-845-6167, available Monday through Friday, 8:00 a.m. to 5:00 p.m. ET and they'll guide you through the process

We're committed to making it easier for you to manage your payments and stay on top of your healthcare expenses.

It takes 24-48 hours for your payment to be processed and your balance to update. If you don't see the update 48 hours after making a payment, our Patient Billing team is here to help. You can reach them at 800-845-6167 Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

Double check that you've correctly entered the 8-digit invoice number on the bill you received from Labcorp in the payment portal. The Zip code and date of birth must also match the invoice details. If the issue persists, our Patient Billing team is here to help. You can reach them at 800-845-6167 Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

We're committed to transparency and clarity regarding your balance status. When you visit a patient service center, we'll let you know if you have any outstanding balances during the check-in process. If you have an outstanding balance, we're here to work with you to resolve it. To continue to provide quality service, you may be asked to settle the balance in full or pay a minimum amount before we can proceed with your current service.

If you're unable to pay your balance, we offer flexible payment plan options to help. You can set up a payment plan:

• Through your MyLabcorp™ mobile app
• Online through your Labcorp Patient™ account
• In person at a Labcorp patient service center
• By calling our Patient Billing team at 800-845-6167, available Monday through Friday, 8:00 a.m. to 5:00 p.m. ET

Our Patient Billing team is here to assist you with any questions or concerns about your bill or payment plans.

We accept all major credit cards, as well as HSA cards; additionally, our online payment options include PayPal, Google Pay, and Apple Pay.

We offer several convenient ways to pay your bill:

• Through your MyLabcorp™ mobile app (available in the Apple App Store and the Google Play Store)
• Online in your Labcorp Patient™ portal or using guest bill pay
• Over the phone anytime by calling us at 800-845-6167
• Via the QR code on your Labcorp bill
• By mail to P.O. Box 2240, Burlington, NC 27216-2240. Please attach the stub from your bill and include your 8-digit invoice number on the check or money order (please don’t send cash). View an example
• In person using the kiosks in any of our Labcorp patient service centers

Need more time? Contact us at 800-845-6167 Monday through Friday, 8:00 a.m. to 5:00 p.m. ET for information about payment plans.

Note: Labcorp is not affiliated with any company that offers invoice payment services, such as Doxo.com. You can pay your invoice directly to Labcorp without incurring any payment service fee that might be charged by a bill payer service. Labcorp is not responsible for any fees that you may incur in using a payment service.

If you've received a bill from Labcorp, it's because we performed the lab testing ordered by your provider. We work with a vast network of healthcare professionals and insurance providers to deliver high-quality testing services. The billing process is based on information we receive from your provider or insurance company, indicating that you're responsible for some or all of the testing fees.

If you have questions about your bill, our Patient Billing team is here to help. You can reach them at 800-845-6167, Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

For the best experience on Labcorp’s website, we recommend using the latest versions of:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

These browsers provide optimal performance and functionality on our website.

For the best experience on Labcorp's website, we recommend using:

• Mobile Safari for iOS
• Google Chrome for iOS
• Google Chrome for Android
• Firefox for Android

These browsers provide optimal performance and functionality.

Cookies are small pieces of data sent from a website and stored in your web browser while you're browsing. You don't need to enable cookies on Labcorp.com for the website to function; however, doing so can enhance your experience by allowing the site to remember your preferences, such as your Zip code or login information. If you prefer a more personalized experience without having to re-enter information, you can enable cookies in your browser settings.

Yes. MyLabcorp™ is Labcorp’s mobile app that helps you manage your health. You can see your test results, make appointments, and pay your bills all in one place. The app has many of the same tools as the Labcorp Patient™ portal. It also uses available health data and artificial intelligence (AI) to help you understand your health. You can download it for free in the Apple App Store and the Google Play Store.

Not all features in the Labcorp Patient website are available in MyLabcorp yet. We appreciate your patience as we continue to update MyLabcorp. You will still be able to access your results, appointments, invoices, lab orders, and linked accounts through the Labcorp Patient website. To learn more about the MyLabcorp mobile app, visit the MyLabcorp Mobile App page.

Clinical trials follow standards and are highly regulated to protect participants. Every trial is closely monitored by an independent Ethics Committee (EC) or Institutional Review Board (IRB) to safeguard the rights and welfare of participants. Nevertheless, clinical trials cannot be risk-free. Although safety precautions are in place to protect people who participate in clinical trials, your condition or health could remain the same, improve or get worse.

If you’d like to learn more about clinical trials or explore trials you might want to participate in, visit our Clinical Trials page for more information.

Usually, you do not need a doctor’s approval to enroll. Most clinical trials allow people to contact the study team directly and go through their screening without needing permission from a primary care doctor. Clinical trial teams are set up to help you understand eligibility, answer questions, and guide you through each next step.
While approval isn’t required, it’s still a good idea to discuss with your doctor. They can:

• Offer perspective on whether the trial fits your unique medical history
• Check for medication or treatment interactions
• Help share relevant medical records
• Coordinate ongoing care if the study requires monitoring

If you’d like to learn more about clinical trials or explore trials you might want to participate in, visit our Clinical Trials page for more information.

Clinical trials help determine if medications, vaccines, medical devices, and medical procedures are safe and effective for treating or preventing diseases and health conditions. These studies rely on volunteers of all ages, backgrounds, and health histories who choose to take part in advancing medical knowledge and helping shape future treatment options. Clinical trials are essential because without them, new treatments cannot be developed or approved for wider use.

Participating in a clinical trial can:

• Give you access to potential new treatment options
• Allow you to contribute to innovations that may help others
• Connect you with dedicated clinical teams who closely monitor your health and well-being throughout the process

If you’d like to learn more about clinical trials or explore trials you might want to participate in, visit our Clinical Trials page for more information.

Labcorp is a global partner across the entire clinical trial life cycle, helping bring new medications, vaccines, and treatments from research into clinical practice.

• With nine central laboratories worldwide, Labcorp processes more than 3 million clinical trial specimens each week and generates more clinical trial data than any other central laboratory network. Our end-to-end support includes:
• Laboratory testing across immunology, genomics, and safety testing
• Global specimen collection and logistics in more than 100 countries
• Consistent quality and regulatory‑aligned processes

Labcorp also supports patients and sponsors through:

• Accurate, reliable testing, including genetic testing and flow cytometry
• Patient‑centered study design informed by eligibility and clinical data
• Accessible study locations to improve participant convenience
• Inclusive outreach to help connect diverse and underrepresented populations to appropriate trials
• High standards for data quality, safety, and compliance

If you’d like to learn more about clinical trials or explore trials you might want to participate in, visit our Clinical Trials page for more information.

Anyone may be eligible to participate, including people of all ages, races, ethnicities, and health histories.

Every clinical trial has its own inclusion and exclusion criteria. These guidelines help researchers make sure the study is safe for participants and collects the right type of data. Volunteers are typically screened with questions or tests to determine whether they qualify for a given study.

If you’d like to learn more about clinical trials or explore trials you might want to participate in, visit our Clinical Trials page for more information.