General Information

Please review the frequently asked questions below.
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General Information

  • If you receive a bill from Labcorp, you may make a payment using one of the following methods:

    • Website: Visit the Bill Pay section, available 24 hours a day, 7 days a week.
    • Toll-free telephone number: Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
    • Mail: Send your payment to the address shown on your bill.
    • Patient service centers: You may make payments in person at any of our patient service centers.

    Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.

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  • Labcorp reserves the right to refuse service if you have a past due balance. When you visit a Labcorp patient service center, please be aware that, as part of the sign-in process, you will be advised if you have an outstanding balance for previous testing services. You will be asked to pay the balance in full (or a minimum amount) before we collect a specimen or continue with the current service. If you have any questions, please call Labcorp Patient Billing at 800-845-6167.

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  • Labcorp will send you a bill approximately once a month until the balance due for services we performed has been paid.

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  • You may make a payment using one of the following methods:

    • Visit Labcorp’s Bill Pay section.
    • Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
    • Mail your payment to the address shown on your bill. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.
    • You may make payments in person at any of our lab locations (patient service centers).

    Note: Labcorp is not affiliated with any company that offers invoice payment services, such as Doxo.com. You can pay your invoice directly to Labcorp without incurring any payment service fee that might be charged by a bill payer service. Labcorp is not responsible for any fees that you may incur in using a payment service.

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  • Patients can call Labcorp between the hours of 8 AM to 5 PM Monday through Friday.

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  • The toll-free telephone number for Patient Billing is 800-845-6167.

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  • Labcorp received information from either your ordering physician or your insurance company indicating that you are responsible for all or part of the fees for testing services we provided. For more information about a bill you received from Labcorp, please contact Patient Billing at 800-845-6167.

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Frequently Asked Questions