Patient Bill Pay
For your convenience, LabCorp offers you the ability to complete a number of tasks online, from both your desktop computer or mobile device:
- Pay a bill online
- Update insurance information
- Send a secure email to LabCorp billing department
It is important to have your laboratory bill available. You will need the Invoice # (Factura) from your bill to make online payments or update your billing information. If you do not have an invoice number, please call billing customer service at 800-845-6167.
Understanding My Bill: To see a sample patient invoice, including detailed explanations, click here.
What should I do if the information shown on the LabCorp bill does not match the information I’ve been provided by my insurance company?
If you have received an Explanation of Benefits (EOB) from your insurance company that shows different information than the bill you received from LabCorp, please forward a copy of your EOB to LabCorp. You may fax this information to 866-227-2939 (toll free) or mail a copy of the EOB to:
What if my health insurance coverage does not include laboratory testing services?
If your health care benefits do not cover clinical laboratory testing services, you will have to pay for the tests performed by LabCorp before specimen collection services are performed.
- An automated payment collection process is available at many of our patient service centers, as well as certain doctor’s offices where a phlebotomist (person who performs blood draws) is on site to perform specimen collection services for LabCorp.
- Certain routine tests are available at discounted prices through the LabAccess Partnership program. To take advantage of this program, you must have your specimen collected at a LabCorp patient service center, and you must pay for your test in full at the time of service.
I received a bill from LabCorp. Who should I contact?
LabCorp received information from either your ordering physician or your insurance company indicating that you are responsible for all or part of the fees for testing services we provided. For more information about a bill you received from LabCorp, please contact Patient Billing at 800-845-6167.