Patient Bill Pay
For your convenience, LabCorp offers you the ability to complete a number of tasks online, from both your desktop computer or mobile device:
- Pay a bill online
- Update insurance information
- Send a secure email to LabCorp billing department
It is important to have your laboratory bill available. You will need the Invoice # (Factura) from your bill to make online payments or update your billing information. If you do not have an invoice number, please call billing customer service at 800-845-6167.
Understanding My Bill: To see a sample patient invoice, including detailed explanations, click here.
I have health insurance. Will LabCorp file the claim? How does billing work with insurance?
LabCorp will file claims directly to Medicare, Medicaid, and many insurance companies and managed care plans. Before you have lab tests performed, please make sure:
- Your insurance information is up to date.
- LabCorp is a contracted laboratory for your insurance company. Contact your insurance company for information.
Once your insurer has processed your claim, you will receive an Explanation of Benefits (EOB) from your insurer informing you of the amount it will pay for your laboratory services.
- The EOB is not a bill, but it may indicate that a balance remains which is your responsibility. That balance may include your copayment, deductible, or other costs outlined in your terms of coverage. If you have a question about your EOB or your terms of coverage, contact your insurance company.
- Your insurer will inform LabCorp about any balance you owe, and we will send you a bill for that amount.
How can patients participate in the LabAccess Partnership program?
Patients must present their test request paperwork at a LabCorp patient service center for specimen collection. To take advantage of the LabAccess Partnership (LAP) program, patients must pay the discounted fees of the ordered laboratory tests in full at the time of service. Patients with unpaid laboratory charges will not be eligible for the program until overdue balances are satisfied.
What is the benefit of using an in-network provider for my laboratory testing?
How can I find out if my insurance company has paid a claim?
Please read your bill carefully. A line-item adjustment will be printed on the first bill you receive from LabCorp if we have received payment from your insurance company. If you are still uncertain, you can either contact your insurance company directly or contact LabCorp Patient Billing at 800-845-6167.