Web Tools

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General

The LabCorp Corporate Solutions Web Tools login page is accessible by visiting www.LabCorpSolutions.com. Each LabCorp Corporate Solutions Web Tools user is registered under a unique user name and password.

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LabCorp Corporate Solutions Web Tools is a user-friendly suite of applications that requires only a basic understanding of how to navigate with a web browser. The web applications include basic user instructions for navigation on each page. 

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The LabCorp Corporate Solutions Web Tools inquiry functions reduce time spent contacting the laboratory for specimen status, chain of custody form copies, and retransmission of results. The Web COC electronic specimen collection application eliminates the need to order or stock pre-printed non-federally-regulated chain of custody forms for urine, hair, oral fluid, and rapid drug tests. LabCorp Corporate Solutions' Web COC collection process provides real-time negative rapid drug screen results so that employers can make same-day hiring decisions. LabCorp Corporate Solutions takes the guesswork out of drug test collections status with the donor registration function, including email notification of specimen collection completion or donor no-show. 

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LabCorp Corporate Solutions Web Tools are a suite of web-based applications that enables customers to view specimen status and final results, retransmit specimen results, view laboratory-scanned chain of custody (COC) form images, and register donors for drug screen specimen collection at a Web COC-capable site. LabCorp Corporate Solutions includes the Web COC tool that guides specimen collectors through each step of the collection process to produce a non-federally-regulated COC form on-site. 

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Specimen Inquiry

No. Access to specimen results are restricted by user role and the parameters provided on the user registration form by the authorized company representative. 

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Employer, service provider, MRO, and specimen collector. 

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LabCorp Corporate Solutions Web Tools registered users are given access to data according to the user role and access rights indicated on the user registration form by the authorized company representative. Depending on user access rights, a user may view specimen status descriptions or test result information for reported specimens. Only the designated medical review officer (MRO) is able to access result information for regulated specimens. 

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Chain of custody image viewing

Yes. LabCorp Corporate Solutions Web Tools users with authorized access to view laboratory-scanned COC images may print or save the PDF. 

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Authorized users may view a scanned image of the chain of custody form received by the laboratory. Access to laboratory-scanned COC images is restricted by user role and the parameters provided on the user registration form by the authorized company representative. The designated MRO may access laboratory-scanned COC images for regulated specimens through LabCorp Corporate Solutions. The MRO copy of a regulated COC form, which contains restricted donor information, is not available through LabCorp Corporate Solutions. 

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Donor registration

Yes. LabCorp Corporate Solutions Web Tools enable users to access a donor registration status report by individual donor or all donors to which the user has access. 

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Yes. LabCorp Corporate Solutions Web Tools enable the user to register groups of donors through the Group Registration or File Import function. Group Registration allows the user to register more than one donor at a time for one account number. File Import allows the user to import a spreadsheet of registration information for an unlimited number of donors and account numbers. 

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The LabCorp Corporate Solutions Web Tools Donor Registration feature enables the user to create a drug screen test order record that may be retrieved by the specimen collector in Web COC. Donor Registration assists employers in assuring that company drug testing deadlines are met, since the user may set a donor registration expiration date. Donor Registration enables the user to elect to receive email notification of each specimen collection completion or donor no-show. 

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User access management

Generally within one business day from time of receipt. 

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Complete the applicable LabCorp Corporate Solutions user registration form. Indicate on the user registration form that you are removing a user’s access. Submit completed and signed user registration forms to LabCorp occupational testing services by faxing to 919-481-5444 or emailing [email protected]

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Complete the applicable LabCorp Corporate Solutions user registration form. Indicate that you are requesting new user access and/or are adding an additional user on the user registration form. Submit completed and signed user registration forms to LabCorp occupational testing services. Submit the signed form via fax 919-481-5444 or email [email protected]

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System requirements

Minimum

  • Microsoft Internet Explorer v6.0
  • Adobe Acrobat Reader v6.0

Recommended

  • Adobe Acrobat Reader v9.3.4 or above
  • High-speed internet connection (DSL, cable, or T1)
  • Microsoft Office Excel 2000 or later version
  • Laser printer 

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An internet-capable PC and a laser printer 

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You can call 800-833-3984, extension 15380. 

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Frequently Asked Questions