Accessibility

Labcorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.

Patient Bill Pay and Insurance Updates

For your convenience, Labcorp offers you the ability to complete a number of tasks online, from both your desktop computer or mobile device:

It is important to have your laboratory bill available. You will need the Invoice # (Factura) from your bill to make online payments or update your billing information. If you do not have an invoice number, please call billing customer service at 800-845-6167.

Understanding My Bill: To see a sample patient invoice, including detailed explanations, click here.

View a list of insurance providers filed by Labcorp.

Patient Billing and Payment Information

Patients may be responsible for some or all of the costs associated with laboratory testing. We offer a variety of ways to pay for these services.

More about Billing and Payments

Bill Pay

  • What if I don't have health insurance?

    If you do not have insurance you will have to pay for the tests performed by LabCorp before specimen collection services are performed.

    • An automated payment collection process is available at many of our patient service centers, as well as certain doctors' offices where a phlebotomist (person who performs blood draws) is on site to perform specimen collection services for LabCorp.
    • Certain routine tests are available at discounted prices through the LabAccess Partnership program. To take advantage of this program, you must have your specimen collected at a LabCorp patient service center, and you must pay for your test in full at the time of service.

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  • How can I make a payment?

    You may make a payment using one of the following methods:

    • Visit LabCorp’s Bill Pay section.
    • Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
    • Mail your payment to the address shown on your bill. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.
    • You may make payments in person at any of our lab locations (patient service centers).

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  • My insurance company didn't pay a claim. Who should I contact?

    You should have received an Explanation of Benefits (EOB) from your insurance company that explains in detail the services as either paid or denied. If you need further assistance determining the reason(s) why your insurance company did not pay for your services, please contact your insurance carrier directly for information about its coverage policies.

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See more Frequently Asked Questions about billing and insurance