Labcorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.
The primary focus of Labcorp Corporate Solutions is to provide consistently good service. For customer convenience, the following online forms are designed to direct your inquiries appropriately.
Request Labcorp Corporate Solutions sales assistance
Telephone: 800-343-8974 (voicemail)
For occupational testing set up or for additional information on our services, contact a Labcorp Corporate Solutions sales representative.
Order drug testing supplies
Allows Labcorp clients to order drug and alcohol testing supplies (Labcorp account number required).
Request customer service
Allows Labcorp clients to submit request for customer service assistance to Labcorp’s Occupational Testing Services customer operations department.
Federal Regulatory Resources
Drugs of Abuse
The LabCorp Corporate Solutions Web Tools Donor Registration feature enables the user to create a drug screen test order record that may be retrieved by the specimen collector in Web COC. Donor Registration assists employers in assuring that company drug testing deadlines are met, since the user may set a donor registration expiration date. Donor Registration enables the user to elect to receive email notification of each specimen collection completion or donor no-show.
Complete the applicable LabCorp Corporate Solutions user registration form. Indicate on the user registration form that you are removing a user’s access. Submit completed and signed user registration forms to LabCorp occupational testing services by faxing to 919-481-5444 or emailing [email protected].
Simply stated, screening and confirmation testing are performed using different testing methodologies that have different specificity and sensitivity. The immunoassay tests used to perform initial drug screening are designed to detect a wide range of chemically similar compounds that react with the antibodies which are at the core of the chemistry making up the tests. The combined cross-reactivity of compounds in the drug class may elicit a positive response, even though an individual metabolite may be present below the initial test cutoff. When performing confirmation testing by GC/MS or LC/MS/MS, one or more specific metabolites can be identified, quantified and reported using the applicable confirmation cutoff for a positive test result.
Specimen validity testing (SVT) is performed on a urine drug screen specimen to detect substitution, adulteration, or dilution. See the Drugs of Abuse Reference Guide for additional information on SVT. Use of a Medical Review Officer is recommended to evaluate out of range SVT results.