Coronavirus Disease (COVID-19)

Patient Information

What You Need to Know About COVID-19 and LabCorp's Patient Service Centers

To ensure the health of our patients, employees and the broader community, LabCorp has taken a number of steps at our nearly 2,000 patient service centers across the United States. These steps are consistent with the Centers for Disease Control and Prevention (CDC) guidelines on social distancing and enhanced cleaning procedures.

LabCorp currently offers several options for COVID-19 tests that identify if individuals are infected or may have been infected with coronavirus. Learn More

Please note: COVID-19 IgG antibody test collections (blood draw) are available through our patient service centers, including LabCorp at Walgreens locations. This type of COVID-19 antibody test is for individuals who think they may have had COVID-19 and do not have symptoms. Individuals have the ability to receive the COVID-19 IgG antibody test from their doctor, in person or through a telemedicine program, and now directly using www.LabCorp.com/antibody-testing.

LabCorp patient service centers do not collect specimens for the COVID-19 swab test, which is used for individuals who have COVID-19 symptoms or meet the testing criteria established by the CDC. Please note: Patients who have COVID-19 symptoms should consult their physician or other healthcare provider.

Was Your COVID-19 Test Ordered Through LabCorp? 

We Can Help You Get Your Result
 

If your healthcare provider or a telemedicine program ordered a COVID-19 test from LabCorp, your result will be delivered directly to your LabCorp Patient™ account as soon as it is available.* You can create an account anytime.

Average delivery of test results for the COVID-19 swab test is 1-2 days, and 1-3 days for the COVID-19 IgG antibody test from pick up of the specimen.

If you don’t see your result in your account, complete the COVID-19 Inquiry Form for a status update.

Your result will also be delivered to the ordering healthcare provider. Contact your provider with questions about your test result. Results are reported to public health authorities as required.

*Note: If you currently have access to another patient’s results as a dependent in your LabCorp Patient account, you will see their result in your account as soon as it becomes available.

COVID-19 Clinical Trial Connect

We’re helping develop new vaccines and medicines to fight COVID-19. Join us in our mission to improve health and improve lives by participating in a clinical trial.

Learn about your options for connecting to a COVID-19 clinical trial and view all the research projects seeking participants in the U.S. Get started by answering just a few questions:

We’re all in this together – and we’re fighting this pandemic to make a difference for patients. Patients can’t wait. Neither can we.

Get COVID-19 Updates from LabCorp

Sign up to receive COVID-19 testing updates and other relevant messages from LabCorp.

Patient Service Center Initiatives Launched to Protect Our Communities

LabCorp has taken a number of steps at our nearly 2,000 patient service centers across the United States to protect the health of our patients, employees and communities. 

These initiatives include:

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First Business Hour Set Aside for Vulnerable Patients

To protect our most vulnerable patients from COVID-19, our patient service centers are setting aside the first business hour each day to serve people who are 65 or older and those with serious underlying medical conditions. 

If you are not in this population, please respect the purpose of this request. While we will not turn away any patient during the first business hour, we appreciate your help in protecting our communities. Our utmost concern is for the health of the public, patients, physicians, other healthcare providers and our employees.

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The “Wait Where You’re Comfortable” Program

We launched the “Wait Where You’re Comfortable” program in our patient service centers nationwide. Follow the simple steps below to participate in this program:

  1. Make an appointment online and provide your cell phone number. A confirmation page with your appointment details will be sent to you. 
  2. Once onsite, use your confirmation page to check in from your mobile device and wait in your vehicle or other nearby location.
  3. When we’re ready to see you, you’ll receive a text message to meet the technician at the LabCorp check-in area. Please note that message and data rates may apply.

While appointments are strongly encouraged, walk-in patients can also participate in the “Wait Where You’re Comfortable” program by signing in at the LabCorp Express® tablet upon arrival and providing their cell phone number. 

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Mobile Check-In Available with Scheduled Appointments

We encourage you to make an appointment online and provide your cell phone number, so you’re able to leverage the mobile check in feature when you arrive at the patient service center.

Once onsite, simply open up the confirmation page that was sent to you when you made your appointment and select the “I am here and ready for service” button. This will notify the technician that you’ve checked in and you will not need to use the LabCorp Express® check in tablet.

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Increased Sanitation and Disinfection

Surfaces in our patient service centers, including the check-in area, waiting rooms, bathrooms and hallways, are sanitized frequently using disinfectants recommended by the U.S. government.

Mask Icon

Masks for Everyone's Protection

Our phlebotomists - our employees who facilitate specimen collection - now wear medical ear loop masks, in accordance with recent April 2020 CDC guidance. For the health of our patients and staff, we ask that you wear a mask when visiting any of our locations.

FAQs

  • What are LabCorp prices for COVID-19 testing?

    The list price for COVID-19 molecular diagnostic testing performed by LabCorp is $100, and the list price for COVID-19 IgG serological antibody testing is $42.13.

    LabCorp will bill public and private payers for the cost of the testing and consumers do not incur upfront out of pocket costs for the test. Physician fees are separate and charged to the consumers by the doctor, telemedicine or healthcare provider.

    If the molecular test is requested from Pixel by LabCorp, consumers can choose not to take advantage of public and private payer options, and if they do, will pay $119 for the at-home collection kit.

    If the antibody test is requested through LabCorp.com, there is a $10 cost for the independent physician service that reviews all requests. If the test is ordered through a doctor or healthcare provider, the $10 fee does not apply.

  • I may have been exposed to COVID-19. What should I do?

    LabCorp currently offers several options for COVID-19 tests that identify if individuals are infected or may have been infected with coronavirus. This infographic was developed to help you determine which test is right for you. If you are experiencing symptoms of COVID-19, please contact your healthcare provider.

  • Can I visit one of LabCorp’s patient service centers and request a COVID-19 test?

    COVID-19 IgG antibody test collections (blood draw) are available through our patient service centers, including LabCorp at Walgreens locations. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not have symptoms. Individuals have the ability to receive the COVID-19 IgG antibody test from their doctor, in person or through a telemedicine program, and now directly using www.LabCorp.com/antibody-testing.

    LabCorp patient service centers do not collect specimens for the COVID-19 swab test, which is used for individuals who have COVID-19 symptoms or meet the testing criteria established by the CDC. Please note patients who have COVID-19 symptoms should consult their physician or other healthcare provider.

    * For information on how to request an at-home collection test kit to detect an active COVID-19 infection, visit Pixel by LabCorpTM.

  • How do I know if I need to be tested?

    The Centers for Disease Control and Prevention (CDC) recommends that you contact your healthcare provider if you are experiencing symptoms such as fever, cough and shortness of breath; if you’ve been in contact with a person who has COVID-19; or if you have traveled recently from an area with sustained, ongoing transmission.

  • How long will it take for LabCorp to report results?

    Based on current testing volumes, average delivery of test results for the COVID-19 swab test is 1-2 days and 1-3 days for the COVID-19 IgG antibody test from the date of specimen pick up.

    Test results are typically reported electronically, which generally allows for faster delivery.

  • I have an appointment or would like to visit a patient service center for another type of test. Are you still open?

    Yes, most of our centers remain open. For specific opening hours and locations, visit our labs and appointments page 

  • What precautions are you taking to protect patients who visit your service centers?

    LabCorp patient service centers do not collect specimens for the COVID-19 swab test, which is used for individuals who have active COVID-19 symptoms or meet the testing criteria established by the CDC. Notices are posted at patient service centers (PSCs) advising patients who meet criteria for possible COVID-19 infection to not enter the patient services center and to seek medical attention.

    LabCorp’s patient service centers and other locations follow strict personal and environmental hygiene protocols, which have been further strengthened and reinforced with all employees since the early days of the COVID-19 outbreak. Our phlebotomists - our employees who facilitate specimen collection - now wear medical ear loop masks, in accordance with recent April 2020 CDC guidance. For the health of our patients and staff, we ask that patients wear a mask when visiting any of our locations.

    We’ve taken a number of actions in line with CDC’s social distancing guidance, including our “Wait Where You’re Comfortable” program. Learn More

    If you made an appointment online and provided your cell phone number, you can check in from your mobile device and wait in your vehicle or another nearby location. We will text you when we’re ready to see you. Please note that message and data rates may apply.

    If you are a walk-in patient, you can sign in with the LabCorp Express® tablet, provide your cell phone number and wait in your vehicle or another nearby location. We will text you when we’re ready to see you. 

  • Is LabCorp making any special provisions for patients who may be at higher risk?

    Yes. We have set aside the first hour of each business day at our patient service centers for people 65 and older and those with serious underlying medical conditions. While we will not turn away any patient during this dedicated time, we appreciate your help in keeping these hours available for vulnerable patients to receive essential testing services.

  • What are the best ways to protect myself and others from becoming sick?

    Visit the Centers for Disease Control and Prevention (CDC) website to learn more about how COVID-19 spreads and how to protect yourself. The CDC recommends frequent hand-washing, not touching your face, practicing social distancing, disinfecting surfaces and protecting others by staying home if you’re sick.

  • Where can I find additional information about COVID-19?

    Visit the website of the Centers for Disease Control and Prevention for the most-current information. Your state and local health authorities are also good sources of information.

  • FDA Emergency Use Authorization documents