Coronavirus Disease (COVID-19)
To ensure the health of our patients, employees and the broader community, we, at LabCorp, have taken a number of steps in response to the Coronavirus (COVID-19) outbreak to follow CDC guidelines, including social distancing and increased sanitation at nearly 2,000 patient service centers across the United States.
Some of these initiatives include:
To protect our most vulnerable patients from coronavirus (COVID-19), our patient service centers are setting aside the first business hour each day to serve people who are 65 or older and those with serious underlying medical conditions.
If you are not in this population, please respect the purpose of this request. While we will not turn away any patient during the first business hour, we appreciate your help in protecting our communities. Our utmost concern is for the health of the public, patients, physicians, other healthcare providers, and our employees.
We launched the “Wait Where You’re Comfortable” program in our patient service centers nationwide. Follow the simple steps below to participate in this program:
While appointments are strongly encouraged walk-in patients can also participate in the “Wait Where You’re Comfortable” program by signing in at the LabCorp Express tablet upon arrival and providing their cell phone number.
We encourage you to make an appointment online and provide your cell phone number, so you’re able to leverage the mobile check in feature when you arrive at the patient service center.
Once onsite, simply open up the confirmation page that was sent to you when you made your appointment and select the “I am here and ready for service” button. This will notify the technician that you’ve checked in and you will not need to use the LabCorp Express check in tablet.
Surfaces in our patient service centers, including the check-in area, waiting rooms, bathrooms, and hallways, are disinfected frequently using CDC approved disinfectants.
Our phlebotomists - our employees who facilitate specimen collection - wear medical ear loop masks. For the health of our patients and staff, face covering* and social distancing are required while visiting a patient service center. If you are infected with COVID-19 or exhibiting symptoms, please consult with your healthcare provider and don’t visit our location.
*Exceptions apply to anyone with health conditions that prohibit wearing a face covering and minors of certain ages as described by local ordinance/law/order.
We’re helping to educate the public about COVID-19 testing. LabCorp patient service centers do not collect specimens for the COVID-19 swab test, which is used for individuals who have COVID-19 symptoms or meet the testing criteria established by the CDC. Test speciments for COVID-19 must be collected by a physician or other healthcare provider.
COVID-19 antibody test collections (blood draw) are available through our patient service centers, including LabCorp at Walgreens locations. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not have symptoms. Note: antibody testing should not be used as the sole basis to diagnose or exclude infection.