QUESTIONS & ANSWERS
Labcorp’s Dr. Brian Caveney conducted a fireside chat with Dr. Christopher Dale of Swedish Health System.
Brian Caveney, MD
Chief Medical Officer and President, Labcorp Diagnostics
Christopher Dale, MD
Chief Medical Officer, Acute Care, Swedish Health System
Dr. Caveney: In the early days, we had a pretty significant global shortage of personal protective equipment to protect your frontline healthcare staff. How did you make those decisions about how to protect your clinical staff?
Dr. Caveney: I’m sure communication was critical as people on your team were learning things, as doctors were finding out things about patients. How did you communicate and make decisions on the fly?
Dr. Caveney: One potential silver lining, based on the perhaps hundreds of conversations I had with physicians across America—who probably hadn’t used the words ‘sensitivity and specificity’ since the medical school test—gave us an opportunity to explain that no test is perfect. No test is 100%. You have to put it in the context of the rest of the clinical information and you don’t treat the number, you treat the patient using the data that you got from the workup that you did.
We’re happy to contribute to the incredible work that doctors, nurses and others have done across the country, throughout the pandemic. Are there other lessons that you would share with our audience from the pandemic?
Dr. Caveney: There was incredible collaboration among the different commercial laboratories to figure out what platforms to bring up, what the global supply chain looked like and how we could improve the science and, eventually, turnaround times. How did you make decisions around bringing up some testing capacity locally on site versus needing to use excess capacity for maybe less acute patients and outpatients at a partner like Labcorp?
Dr. Caveney: Do you think that there are some potential lessons learned from what we’ve all gone through so laboratories and the clinical and administrative staff can work together in the future to drive better care outcomes because of a more cohesive and collaborative clinical environment that we all want to see?